Privacy Policy

Last updated: 3 June 2026

This Privacy Policy explains how Fabulous Catering ("we", "us" or "our") collects, uses, stores and discloses your personal information when you use this ordering portal. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who we are

Fabulous Catering is the entity responsible for the personal information collected through this portal. We are the data controller for that information and are responsible for ensuring it is handled in line with this policy.

2. Information we collect

Depending on how you use the portal, we may collect:

  • Account information — your name, email address, role and the organisation you are associated with.
  • Authentication data — your password (stored only in encrypted form) and, if enabled, two-factor authentication secrets and recovery codes.
  • Order information — the catering and dietary details you enter, including notes you choose to record.
  • Technical information — sign-in activity, device and browser details, and IP addresses, which help us keep the service secure.

3. How we use your information

We use your personal information to:

  • provide, operate and improve the ordering portal;
  • verify your identity and keep your account secure;
  • process and fulfil catering orders;
  • communicate with you about your account and orders; and
  • meet our legal and record-keeping obligations.

4. Disclosure of your information

We do not sell your personal information. We may share it with trusted service providers who help us operate the portal (such as hosting and email providers), and where required or authorised by law. Any service providers we use are required to protect your information and may only use it to provide services to us.

5. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include encrypted connections, secure password storage and optional two-factor authentication. No method of transmission or storage is completely secure, but we work to safeguard your information.

6. Data retention

We retain personal information for as long as it is needed to provide the service and to meet our legal, accounting and reporting obligations. When information is no longer required, we take reasonable steps to delete or de-identify it.

7. Accessing and correcting your information

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. You can update much of your account information directly in the portal, or contact us using the details below.

8. Cookies

The portal uses cookies that are necessary for it to function, such as keeping you signed in. These cookies do not track you across other websites.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised "Last updated" date.

10. Contact us

If you have any questions about this Privacy Policy or about how your personal information is handled, please contact Fabulous Catering at fabulouscatering.com.au.